Privacy policy

Thank you for your interest in our online presence. The protection of your privacy when using our websites is very important to us, accordingly we use your data in accordance with the legal regulations on data protection. In the following, we inform you about how we handle your data.

The responsible party in terms of data protection laws, in particular the EU General Data Protection Regulation (DSGVO) is:
Fachpraxis für Naturheilkunde Meilenstein UG
Am Schloß 11
99991 Unstrut-Hainich OT Weberstedt

Telephone: 036022-184112
fax: 036022-184111

Managing director authorized to represent: Julia Holzhäuser

Further information can be found in the imprint.

Encrypted communication

The communication between your browser and our server is SSL encrypted (see https in the address bar of your browser).

The collection, use and disclosure of personal data

The use of our website is generally possible without providing personal data. Insofar as personal data (for example, name, address, e-mail address) is collected on our site, this is always done, as far as possible, on a voluntary basis (see § 13 TMG). This data will not be passed on to third parties without your express consent.
Personal data is collected, processed and used by us to the extent necessary to perform the services offered, but also to contact you as requested or to provide you with requested services or information. Should data be passed on to service providers within the scope of order data processing, these are bound by the EU Data Protection Regulation (DSGVO), the Federal Data Protection Act (BDSG), other legal regulations and this privacy policy. Surveys or transfers of personal data to state institutions and authorities will only take place within the framework of mandatory legal provisions.

Your data subject rights

You can exercise the following rights at any time using the contact details provided:
Inform us of your request by e-mail ( or use our contact form on the website. To contact us in writing, please use the address published on our website (imprint).

  1. information about your data stored by us and its processing:
    You can request confirmation from us as to whether personal data concerning you is being processed by us. If such processing exists, you can request information from us about the following:

the purposes for which the personal data are processed
the categories of personal data which are processed
the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed
the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage duration
the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing
the existence of a right of appeal to a supervisory authority
any available information about the origin of the data, if the personal data are not collected from the data subject
the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information about whether personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 DSGVO in connection with the transfer.

Upon written request, we will inform you about the data stored about you. All requests should be sent to our address indicated in the imprint of the website.

  1. correction of incorrect personal data

You have a right of rectification and/or completion towards us, if the processed personal data concerning you are inaccurate or incomplete. We shall carry out the correction without delay.

  1. deletion of your data stored by us

a) Obligation to delete

You may request that we delete the personal data relating to you without undue delay, and we are obliged to delete such data without undue delay, if one of the following reasons applies:

The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.
You revoke your consent on which the processing was based pursuant to Art. 6 (1) a or Art. 9 (2) a DSGVO and there is no other legal basis for the processing.
You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
The personal data concerning you has been processed unlawfully.
The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which we are subject.
The personal data concerning you has been collected in relation to information society services offered in accordance with Article 8(1) of the GDPR.
b) Information to third parties

If we have made the personal data concerning you public and we are obliged to erase it pursuant to Article 17(1) DSGVO, we shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers that process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.

c) Exceptions
The right to erasure does not exist to the extent that the processing is necessary

for the exercise of the right to freedom of expression and information
for compliance with a legal obligation which requires processing under Union or Member State law to which we are subject
for the performance of a task carried out in the public interest or in the exercise of official authority vested in us
for reasons of public interest in the area of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) of the GDPR for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing, or for the establishment, exercise or defense of legal claims.

  1. restriction of data processing
    Under the following conditions, you may request the restriction of the processing of personal data concerning you:

if you dispute the accuracy of the personal data concerning you for a period of time that allows us to verify the accuracy of the personal data
the processing is unlawful and you object to the erasure of the personal data and instead request the restriction of the use of the personal data we no longer need the personal data for the purposes of the processing, but you need it for the assertion, exercise or defense of legal claims, or if you have objected to the processing pursuant to Article 21 (1) DSGVO and it is not yet clear whether the legitimate grounds of the controller override your grounds.
If the processing of personal data concerning you has been restricted, such data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.

  1. objection to the processing of your data by us.

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions.

We will no longer process the personal data concerning you unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

  1. data portability, provided that you have consented to the data processing or have concluded a contract with us.

You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another controller without hindrance by the controller to whom the personal data was provided, provided that the processing is based on consent pursuant to Art. 6(1)(a) DSGVO or Art. 9(2)(a) DSGVO or on a contract pursuant to Art. 6(1)(b) DSGVO and the processing is carried out with the help of automated procedures.

In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.

The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

  1. right to information

If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right against us to be informed about these recipients.

8 Automated decision in individual cases including profiling.

You have the right not to be subjected to a decision based solely on automated processing – including profiling – which produces legal effects vis-à-vis you or similarly significantly affects you. This does not apply if the decision is necessary for the conclusion or performance of a contract between you and us, is permissible under Union or Member State law to which we are subject, and that law contains adequate measures to safeguard your rights and freedoms and your legitimate interests, or is made with your explicit consent.

However, these decisions may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) of the GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests. With regard to the cases mentioned in (1) and (3), we take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, which include at least the right to obtain the intervention of a person on the part of the controller, to express your point of view and to contest the decision.

  1. right to revoke the declaration of consent under data protection law.

If you have given us consent, you can revoke this at any time with effect for the future.

  1. right to complain to a supervisory authority

The supervisory authority to which the complaint has been submitted will inform the complainant about the status and the results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 GDPR.

Purposes of data processing by the controller and third parties.

We process your personal data only for the purposes stated in this Privacy Policy. We do not transfer your personal data to third parties for purposes other than those stated. We will only share your personal data with third parties if:

you have given your express consent to this,
the processing is necessary for the performance of a contract with you,
the processing is necessary for compliance with a legal obligation,
the processing is necessary to protect legitimate interests and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data.
Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing operations involving personal data, Article 6 (1) (a) of the EU General Data Protection Regulation (GDPR) is the legal basis. When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) (b) DSGVO is the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures. Insofar as processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6 (1) c DSGVO is the legal basis.

In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) lit. d DSGVO is the legal basis. If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not override the former interest, Art. 6 (1) f DSGVO is the legal basis for the processing.

Deletion or blocking of data

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as stipulated by the various storage periods provided for by law. After the respective purpose has ceased to exist or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.

Objection to advertising e-mails

We hereby expressly object to the sending of advertising and information material that has not been expressly requested through the use of the contact data disclosed in the context of fulfilling the imprint obligation pursuant to § 5 TMG. We expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam mails (especially newsletters).

Collection of general information when visiting our website

When you access our website, information of a general nature is automatically collected by means of a cookie. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is exclusively information that does not allow any conclusions to be drawn about your person. This information is technically necessary in order to correctly deliver the content of web pages requested by you and is mandatory when using the Internet. In particular, they are processed for the following purposes:

Ensuring a smooth connection setup of the website,
Ensuring the smooth use of our website,
evaluating system security and stability, and
for other administrative purposes.
The processing of your personal data is based on our legitimate interest from the aforementioned data collection purposes. We do not use your data to draw conclusions about your person. Recipients of the data are only the responsible body and, if applicable, order processors.
The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

Anonymous information of this kind is statistically evaluated by us, if necessary, in order to optimize our Internet presence and the technology behind it.

The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Therefore, there is no possibility for the user to object.

Use of Matomo

This website uses Matomo (formerly Piwik), an open source software for statistical analysis of visitor access. Matomo uses so-called cookies, which are text files placed on your computer, to help the website analyze how users use the site.
If individual pages of our website are accessed, the following data is stored:

Two bytes of the IP address of the user’s calling system.
The website called up
The website from which the user accessed the accessed website (referrer)
The subpages accessed from the accessed website
The time spent on the website
The frequency with which the website is accessed
The software runs exclusively on the servers of our website. A storage of the personal data of the users only takes place there. The data is not passed on to third parties.
The IP address is anonymized immediately after processing and before it is stored. You have the option to prevent the installation of cookies by changing the settings of your browser software. We would like to point out that with the corresponding setting, not all functions of this website may be available.

The data is deleted as soon as it is no longer required for our recording purposes. In our case, this is the case after three years.

You can decide whether a unique web analysis cookie may be stored in your browser to enable the website operator to collect and analyze various statistical data. You can object to this statistical data collection on our imprint page and deactivate it.

Use of cookies

The Internet pages use so-called cookies in several places. They serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. These cookies only exist until you end your Internet session and close your browser completely. Cookies do not cause any damage to your computer and do not contain viruses.
The following data is stored and transmitted in the cookies:

Log-in information
matomo session(s)
matomo ID(s)
Reference page (if redirection)
Flag, if the internet user does not want matomo tracking
Ip address
Recaptcha resources
Google sign-in status
Browse behavior (scrolling, mouse movement)
Google cookie browser history
We require cookies for the following applications:

Remembering search terms
Usage analysis
Security checks
Policy provisions
Optimization of the page display of the Internet pages
The user data collected through technically necessary cookies are not used to create user profiles.
In these purposes also lies our legitimate interest in the processing of personal data according to Art. 6 para. 1 lit. f DSGVO.

Preventing and/or controlling cookies

There are various methods to suppress, display and remove cookies created on your computer. This depends on the browser you are using. If you have difficulties with this, we recommend that you consult the manufacturer. There you will receive the information you need. If you decide that you do not want cookies to be created on your computer, you will still have access to most of our web pages. Nevertheless, you may no longer be able to use certain functions.

Contact form and e-mail contact

Our website contains a contact form that can be used for electronic contact. If a user takes advantage of this option, the data entered in the input mask is transmitted to us and stored. These data are:

Name, first name
Cell phone
Zip code, city
At the time of sending the message, the following data will also be stored:

The IP address of the user
Date of the message
For the processing of the data, your consent is obtained during the sending process and reference is made to this privacy policy.

Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user’s personal data transmitted with the e-mail will be stored. In this context, the data will not be passed on to third parties. The data will be used exclusively for processing the communication.

The processing of the personal data from the input mask serves us solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of ten days at the latest.

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, communication cannot be continued. The revocation of consent and the objection to storage can be made via the contact form, by e-mail or by letter.

All personal data stored in the course of contacting us will be deleted in this case.

Provision of chargeable services

For the provision of chargeable services, we request additional data, such as payment details, in order to be able to execute your order. We store this data in our systems until the statutory retention periods have expired.

Privacy policy for the use of Google reCaptcha

To protect your information via internet form, we use the service reCaptcha of the company Google Inc. (Google). The query serves to distinguish whether the input is made by a human or abusively by automated, machine processing. The service includes the sending of your IP address and possibly other data required by Google for the reCaptcha service to Google.

The deviating data protection regulations of the Google company apply to this data. For more information on Google’s privacy policy, please visit:

Newsletter data

If you would like to receive our newsletter, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address and agree to receive the newsletter. We use this data exclusively for sending the requested information and do not pass it on to third parties. You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time (see also 9. Right of revocation above). The data will be deleted if no further newsletter is desired.

Social plugins and YouTube videos

Social plugins of the providers listed below as well as YouTube videos are used on our websites. You can recognize the plugins by the fact that they are marked with the corresponding logo.

Information, which may include personal data, may be sent to the service provider via these plugins and may be used by the service provider. We prevent the unconscious and unintentional collection and transmission of data to the service provider through a 2-click solution. To activate a desired social plugin or the YouTube video, it must first be activated by clicking on the corresponding button. Only this activation of the plugin also triggers the collection of information and its transmission to the service provider. We do not collect any personal data ourselves by means of the social plugins or about their use.

We have no influence on what data an activated plugin or the YouTube video collects and how it is used by the provider. Currently, it must be assumed that a direct connection to the services of the provider is established and at least the IP address and device-related information is collected and used. There is also the possibility that the service providers try to save cookies on the computer used. Please refer to the data protection information of the respective service provider to find out which specific data is collected and how it is used. Note: If you are logged into Facebook at the same time, Facebook can identify you as a visitor to a particular page.

We have integrated YouTube videos and the social media buttons of the following companies on our website or plan to integrate them in the future:


Links to other websites

Our online offer also contains links to other websites. However, the data protection declaration described here does not apply to these websites. We ask you to visit these websites directly in order to obtain information about data protection there. We cannot be held liable for any actions emanating from these websites or for their content.

Questions and comments; changes

If you have any questions, suggestions and/or comments, please contact us at the address given in the imprint or by e-mail at

Changes to our privacy policy

We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new privacy policy will then apply to your next visit.